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Simple Hacks to Clean Your Sorrelli

 

Keep your Sorrelli sparkling using these simple cleaning methods:

  1. Use a dry polishing cloth to remove debris on the metal and stones. Gently rub until your piece looks like new!
  2. For extra TLC, add a few drops of Dawn dish soap into warm water and mix. Using a soft toothbrush, use solution to take off excess debris from the stones and metal. Dry using a polishing cloth and set out to air dry before wearing or putting the piece away.
  3. Always remember to put on jewelry last when getting ready. Avoid spraying jewelry with hair spray, perfume, or applying lotions or creams while wearing.
  4. Do not use any jewelry cleaning chemicals or solutions. These formulas are harsh and can compromise the finish on our jewelry.
  5. Wipe off your pieces with a polishing cloth after every wear to remove everyday debris.

Sorrelli offers a  cleaning service for $10 per piece, we will specially clean your jewelry to restore its original shine!

  


 

4 Responses

Melody Samborn

Melody Samborn

January 30, 2024

I would like to know the and details regarding the Sorrelli cleaning service for $10 per jewelry piece.

Please forward the appropriate information to use this service.

Thank you!
———
Sorrelli replied:
Hello Melody -

Repairs and cleanings generally take up to 6 weeks to complete however, due to some recent company changes our repairs process is delayed. We are working diligently to get repairs completed and sent back to our customers and at this time we are not accepting anymore repairs until the end of February. We understand this is a service our Sorrelli customers are accustomed to and we sincerely appreciate your patience. We will be placing periodic statements on our website to keep customers up to date with information as well. If you have any questions please feel free to reach out!

All the best, Sade

Kayla @ Sorrelli

Kayla @ Sorrelli

April 24, 2023

Hi Mary,

Please contact our customer service team for instructions on how to have your jewelry repaired. You can reach them at customerservice@sorrelli.com or at between 9am and 5pm EST at (877) 659-4374.

-Kayla

Mary Weir

Mary Weir

April 24, 2023

How do I go about getting stones replaced in 4pieces of my sorrelli jewelry?

Jessica Hildebrand

Jessica Hildebrand

September 07, 2021

I usually use rubbing alcohol on cubic zirconia to keep it shiny. Can I do that with sorrelli earrings?

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