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Special Services
- Sending Your Jewelry to Sorrelli for Cleaning
- Pieces sent to us for cleaning only (i.e., without a qualifying repair) will incur a $10 cleaning charge per item.
- Lengthening a Bracelet
- 30% surcharge (in addition to the list price of the piece [e.g., $30 list price + 30% = $39]) plus the cost of any additional parts
- Shortening a Bracelet
- 30% surcharge (in addition to the list price of the piece [e.g., $30 list price + 30% = $39])
- Earring Conversion
- Some post and french wire earrings can be made into clip earrings (and vice versa) at your request. If request is made at the time order is placed (i.e., before the piece is manufactured), there is a one-time $5 fee. If a conversion is requested for a finished piece, a flat fee of $18 applies.
- Replacing a Lost Earring/“Make-a-Mate”
- A flat fee of one-half the price of the earring set is charged for the mate. (e.g. $40 price = $20 make-a-mate fee)
Requesting a Special Service
Complete the form below to receive your Return Authorization Number via email. Please allow 5-6 weeks for delivery of any special orders, and note that special orders are not returnable or refundable unless there is a defect in the manufacturing, and these orders must be paid for in advance. Sorrelli pieces are made as best fit, but should you wish, we offer the above special services.

More Sparkle, More Savings is valid online at sorrelli.com only. Valid on regular priced jewelry only. Receive $15 off $100 regular price purchase or more by using promo code GIVEMEMORE15. Receive $30 off $150 regular price purchase or more by using promo code GIVEMEMORE30. Receive $50 off $200 regular price purchase or more using promo code GIVEMEMORE30. Offer excludes our newest collections: Stargazer, Bohemian Bright, Pastel Prep, and Beach Comber. Cannot be combined with other offers. While supplies last. Offer ends Monday, March 18th at 11:59 PM EST
