Sorrelli Jewelry Customer Service
Repairing Your Sorrelli
- Repairs are not valid if your piece has been repaired or had workmanship happen outside of Sorrelli.
- Repairs covered by our Lifetime Guarantee include damage due to defects in workmanship. Natural wear and tear of an item may be billed accordingly.
- Due to the nature of our products, we may not be able to order certain components or parts needed to repair older items.
- Repairs and any special requests may take 5-6 weeks to be returned. To check the status of a repair, call 877.659.4374 and ask for the repairs department, or email email@example.com
- If you are sending in an earring for repair, please send in BOTH earrings. All repairs come with a complimentary cleaning, and we would like to keep your pair of earrings sparkling!
Sending your Jewelry to Sorrelli for Repairs
Complete the form below to receive your Return Authorization Number via email.